As a Technical Customer Success Manager, you'll be a trusted advisor, focusing on customer contact, training, and driving consistent use of Mitratech’s standard process, support tools/documents, best practices webinars, and suggested solutions to business pain points.
Job listings
As an Associate Team Lead, your role is to act as the right hand of the Team Lead Technical Support to implement the team's vision and mission, as well as guarantee performance and respect for KPIs. You supervise and support a team of several people in the daily operational activity.
$77,013–$117,001
USD/year
Oversees execution of Claims Help Desk and Technical Support functions, ensuring alignment with organizational goals and service excellence standards and leads workforce planning and resource allocation to optimize unit performance. Drives resolution of complex and escalated technical issues, ensuring minimal disruption to end-user productivity.
$60,200–$74,100
USD/year
The Advisor, Customer Resolution role is focused on the successful resolution of the customer experience. The advisor provides focused customer care as needed in uniquely challenging customer situations resolving complex issues and ultimately driving customer satisfaction and retention. The advisor supports the business by directly interacting with customers and collaborating with cross functional departments to highlight and determine the most effective way to resolve customer issues.
Peek is seeking a friendly, passionate, and self-motivated Partner Support Representative to assist activity partners in expanding their businesses utilizing Peek’s SaaS platform, PeekPro. As the initial point of contact for product inquiries and technical troubleshooting, the ideal candidate thrives in a fast-paced setting, exhibits professional responsiveness, and possesses robust problem-solving capabilities. This role is entirely remote.
We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
$23,040–$27,648
USD/year
The Customer Service Representative works from home, interfacing with customers. This position provides customer service support and resolution of routine problems regarding client's products and services. As a remote Customer Service Representative, you'll join an organically diverse team, providing outstanding customer service experiences.
Be the frontline hero for fitness entrepreneurs and community members as a Support Specialist. You'll be the friendly voice that helps our fitness community hosts and their members succeed on our platform, handling inquiries and troubleshooting technical issues on weekends (8 AM - 3 PM PST). This role combines problem-solving, empathy, and technical knowledge to deliver exceptional support experiences.
$50,000–$55,000
USD/year
PadSplit is seeking a dedicated and skilled Host Support Advocate to join our growing team. As a key player in our support structure, you will provide advanced technical assistance and superior customer service to our hosts, ensuring their experience with our platform is seamless and efficient. The ideal candidate will thrive in a fast-paced startup, solve challenging problems, and work on a highly collaborative team.
As the first point of contact for customers, this role addresses and resolves basic technical and functional issues related to Cority’s product suite while providing 24/7 global customer support through a rotating shift schedule from 8:00 AM to 1:00 AM, including on-call rotations and rotating holiday coverage. The role involves working with more senior team members and Tier 2 support teams as needed to resolve customer issues and gaining product knowledge through training and hands-on experience.